PRIVACY POLICY

Look, We Get It - Privacy Matters

Here at Void Relic Chronos, we're all about trust. You trust us with your vintage ride, and we take that seriously. Same goes for your personal info. This ain't some copy-paste legal mumbo-jumbo - we actually care about keeping your data safe while we bring your classic back to life.

We've been restoring classics since way back, and we handle your information with the same care we give a '67 Mustang engine rebuild. No shortcuts, no sloppy work.

The Basics We Need

When you're getting a quote or booking us for restoration work, we'll need some standard stuff:

• Contact Details: Name, phone number, email - y'know, so we can actually reach you about your project
• Address Info: Where you're located, especially if we're picking up or delivering your vehicle
• Vehicle Information: Make, model, year, VIN, current condition - all the good stuff about your classic
• Payment Details: When it's time to settle up for parts and labor (we use secure processors, don't worry)
• Photos & Documentation: Pictures of your ride, any previous work done, original specs if you got 'em

We might also grab some technical data when you visit our website - IP address, browser type, that kind of thing. Helps us keep the site running smooth.

How We Use Your Info

We're not selling your data to some random third party or anything shady like that. Here's what we actually do with it:

• Keep you updated on your restoration project - progress photos, timeline changes, that sort of thing
• Order the right parts for your specific vehicle (vintage parts sourcing can be tricky)
• Send invoices and process payments securely
• Schedule appointments for drop-off, inspections, or pickups
• Keep records for warranty work and future reference
• Occasionally send updates about our services or restoration tips (but you can opt out anytime)
• Improve our services based on feedback and project outcomes

That's pretty much it. We're mechanics, not data miners.

Who Gets to See Your Stuff?

Real talk - we keep things tight. Your information stays with us unless there's a legit reason to share it:

• Parts Suppliers: Sometimes we gotta share vehicle details with specialty vendors to track down those hard-to-find vintage components
• Payment Processors: Secure third-party services handle credit card transactions (we never see or store full card numbers)
• Shipping Companies: If we're delivering your restored vehicle or receiving parts, basic contact info gets shared
• Legal Requirements: If the law says we have to hand something over, we will (but that's super rare in our line of work)

What we DON'T do: Sell your info to marketers, spam you with junk from other companies, or post your contact details publicly. Your privacy isn't for sale.

Keeping Things Locked Down

We protect your data like we'd protect a rare original engine block. Here's how:

• Encrypted connections for online forms and transactions (SSL security)
• Limited access - only our staff who need it for your project can see your info
• Secure storage systems with regular backups
• Physical documents locked up in the office (old school but effective)
• Regular updates to our security protocols

Look, no system's 100% perfect, but we're constantly working to keep your data as safe as possible.

Your Rights (Yeah, You've Got 'Em)

Under Canadian privacy laws (PIPEDA, for those keeping track), you've got some solid rights when it comes to your personal information:

• Access: You can ask to see what info we've got on you anytime
• Correction: Something wrong or outdated? Let us know and we'll fix it
• Deletion: Want us to erase your data after a project's done? Just ask (we'll keep basic records for legal/tax purposes though)
• Opt-Out: Don't wanna receive our newsletter or updates? Unsubscribe anytime - no hard feelings
• Questions: Curious about how we're handling your info? Give us a call and we'll walk you through it

To exercise any of these rights, just shoot us an email at info@voidrelicchronos.info or call (416) 555-0147. We'll get back to you within a reasonable timeframe.

The Digital Stuff

Our website uses cookies - not the edible kind, unfortunately. These are tiny files that help the site remember you and work better:

• Essential Cookies: Make the website actually function (forms, navigation, that stuff)
• Analytics: Help us see which pages people visit most, so we can improve the site
• Preferences: Remember your settings if you've visited before

You can disable cookies in your browser settings if you want, though some parts of the site might not work as smoothly. We don't use any creepy tracking stuff or follow you around the internet.

How Long We Keep Your Data

We don't hoard information forever. Here's generally how long we hang onto things:

• Active Projects: As long as we're working on your vehicle, plus a bit after for warranty purposes
• Financial Records: Seven years (Canadian tax law requirement - not our choice)
• Photos & Documentation: We keep these for our portfolio with permission, or delete 'em if you prefer
• Marketing Lists: Until you unsubscribe or ask to be removed
• General Inquiries: Usually deleted after 2 years if there's no active project

After the retention period's up, we securely delete or anonymize your data. No point keeping stuff we don't need.

Third-Party Links

Sometimes our website might link to parts suppliers, forums, or other automotive resources. Once you click away from our site, their privacy policies apply - not ours. We can't control what they do with your info, so check their policies if you're concerned.

We try to only link to reputable sites, but it's good to stay alert out there on the web.

Under 18? Get Your Parents Involved

Our services are geared toward adult vehicle owners. We don't knowingly collect information from anyone under 18 years old. If you're a young car enthusiast, that's awesome - but have your parents or guardian handle any inquiries or bookings with us.

If we somehow accidentally collected info from a minor, let us know and we'll delete it ASAP.

Changes to This Policy

Every now and then, we might need to update this privacy policy - new laws come out, we add new services, technology changes, whatever. When we do make changes, we'll update the date at the top of this page.

For major changes, we'll try to give you a heads up via email if we've got your contact info. Otherwise, it's a good idea to check back here occasionally, especially if you're privacy-conscious.

By continuing to use our services after changes are posted, you're basically saying you're cool with the updated policy.